At Smile Lab Games, we value and respect your privacy. This privacy policy describes how we collect, use, and protect information resulting from accessing or using our applications, as well as subscribing to our newsletter.

This Privacy Policy applies to users who download and use our applications on their mobile devices and/or subscribe to our newsletter through any of our channels.

Information Collection

Our applications do not store or record any personal information as their sole purpose is to provide users with entertainment.

When you subscribe to our newsletter, we will request your email address. Additionally, we may collect optional additional information such as your name or personal preferences in order to personalize and enhance your experience with our content.

Use of Information

• Applications:

We do not receive or store any information beyond the anonymous information provided by external services such as Google, Facebook, or Unity regarding the usage of the games, such as the number of downloads or active players. This information is not personal but rather generic global usage data.

The aforementioned information is used solely for the purpose of improving the quality of our games and providing a better user experience.
We will not share this information with third parties without your explicit consent unless we are legally obligated to do so.

• Newsletter:

The personal information we collect when you subscribe to the newsletter will be used exclusively to send communications related to the newsletter and to improve our services and provide you with relevant content and updates.

We may use your email address to send you promotional materials, news, or other information related to our applications, products, or services. You have the right to unsubscribe from our newsletter at any time by following the instructions provided in the email.

Data Security

We take the security of your personal information seriously and implement reasonable security measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Who has access to your information?

The information stored in our systems is only accessible to professionals at Smile Lab Games who are responsible for analytics research, newsletter delivery, or providing specific user support requested by the individual.

Third Parties

• Applications:

Our applications may use the following integrated third-party services for error detection or improving the user experience:

– Google Play Games: Allows users to connect to the Google Play Games platform to view high scores from other players and share their own. The data used by this service is handled by the platform itself, and Smile Lab Games does not store or record any personal information.

– Facebook: If the game offers the option to log in with Facebook, it allows users to connect to their Facebook account to share their scores, see friends who also use the game, and send invitations to play. Smile Lab Games does not store any information about the user or their Facebook account.

– Google Analytics: Collects usage and behavioral data from users in our applications, never including personal data. This service records two main types of information:

– Events: What happens in the app, such as user actions, system events, or errors.

– User properties: Attributes that describe segments of our user base, such as language preference or geographic location.

The data used by this service is handled by the platform itself, and Smile Lab Games does not store or record any personal information.

– Unity Analytics: We use Unity Analytics, without the ability to identify users, to track the most visited screens, total playtime, user behavior flows, and potential game errors for improvement purposes. The data used by this service is handled by the platform itself, and Smile Lab Games does not store or record any personal information.

We use these services solely for the aforementioned purposes, and at no time does Smile Lab Games collect or store personal data through the use of these third-party services. We do not identify users who use our applications, ensuring their identity remains completely anonymous. However, we are not responsible for the privacy practices of these external services.

• Newsletter:

Our newsletter may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We recommend reviewing the privacy policies of third parties before providing them with any personal information.

We may share the personal information you provide when subscribing to our newsletter with a third-party service we use as an email delivery provider or as a tool for managing and administering our communications.

These third parties are contractually obligated to use your personal information solely for the specific purposes of providing email delivery services and are not permitted to use it for any other purposes. We will take all reasonable measures to ensure that these third parties comply with applicable privacy and data protection laws and regulations.

Please note that third-party services may have their own separate privacy policies and terms of use. We recommend reviewing the privacy policies of these services to understand how they handle and protect your personal information.

Data Disclosure

The data collected by Smile Lab Games from the use of our applications is not shared with third parties under any circumstances without your explicit consent, except as required by legal obligations.

Subscribing to our newsletter and accepting this privacy policy implies explicit consent to share the personal information you provided during the subscription with a third-party service that we use as an email delivery provider or for the management and administration of our communications. The sole purpose of sharing your data will be for the management of our communications. We will take all reasonable measures to ensure that these third parties comply with applicable privacy and data protection laws and regulations.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely delete or anonymize it.

Children’s Privacy

Our applications and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that we have unintentionally collected personal information from a child without appropriate parental consent, we will take immediate steps to delete the information.

Cookies and Similar Technologies

We may use cookies or other similar technologies to gather information about your use of our newsletter and enhance your experience. You can configure your browser to reject cookies, but this may impact the functionality of our newsletter.

Exercise of Rights

You can revoke your consent for the processing of the data provided by you at the time of submitting a support request by exercising your rights of access, rectification, erasure, portability, objection, and restriction of processing. You can also revoke your consent as provided by law by notifying us via email at smile.lab.apps@gmail.com, with the subject line «Data Protection».

At any time, you have the right to file a complaint with the supervisory authority.

In both cases, the communication must be accompanied by any official document that allows for identification to prevent third-party access to your data. Finally, you may communicate any changes in writing or request to be unsubscribed by indicating so in any of the provided contact addresses.

Furthermore, you have the right to access, correct, modify, or delete the personal information you provided when subscribing to our newsletter. If you wish to exercise these rights or have any questions or concerns about our privacy policy, you can contact us using the contact details provided at the end of this document.

You can also unsubscribe from our newsletter by clicking on the unsubscribe link at the bottom of all our email communications. Once you unsubscribe, you will no longer receive communications from Smile Lab Games, except for any scheduled emails that we are unable to reverse. In the event that you unsubscribe from our newsletter, your data will be archived and not deleted for the period required by law and due to possible legal requirements, until they can be completely erased.

Responding to Legal Requests

We may access the information provided by you at the time of submitting a technical support request or subscribing to our newsletter, retain it, and share it in response to a legal request (such as a court order, ruling, or subpoena) if we believe in good faith that the law requires us to do so.

We may consult, process, or retain the information we receive from you for an extended period of time when it is subject to a judicial request or obligation or a government investigation.

Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website or notifying you via email. We encourage you to review this Privacy Policy periodically for any updates.

If the changes are substantial, we will require your explicit acceptance or grant you a specific period of time to oppose the new conditions, with the understanding that the proposed modification will be deemed accepted once the mentioned period has elapsed.

Your continued use of our newsletter after making modifications will constitute your acceptance of such modifications.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at smile.lab.apps@gmail.com.

You must provide your identification details, as well as the reason, subject, or issue. We will use this information to process your inquiry and contact you. The legal basis for processing such data is the consent of the users. This data will not be retained beyond the duration of the support requested by the user.

By accessing or using our applications and services, or by subscribing to our newsletter, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

Last Updated: May 21, 2023